Facebook Instagram Whatsapp

Deprecated: Function PLL_Language::get_flag_html() was called with an argument that is deprecated since version 3.9! The parameter `$title` has been removed and replaced by `$alt` in second position in /home/chicamas/public_html/wp-includes/functions.php on line 6260

Deprecated: Function PLL_Language::get_flag_html() was called with an argument that is deprecated since version 3.9! The parameter `$title` has been removed and replaced by `$alt` in second position in /home/chicamas/public_html/wp-includes/functions.php on line 6260
Book now

Complaints Book · Libro de Reclamaciones

Inmobiliaria Buenabrigo S.A.C.

RUC: 20511437360

Av. Javier Prado Oeste Nro. 1650, San Isidro, Lima, Perú

In accordance with the Peruvian Consumer Protection Code, this establishment provides a virtual Complaints Book (Libro de Reclamaciones). Filing is free and does not require a booking or an account.

Provider: Inmobiliaria Buenabrigo S.A.C. · RUC 20511437360 · Av. Javier Prado Oeste Nro. 1650, San Isidro, Lima, Perú
Chicama Boutique Hotel · Calle Arica Mz. 87 Lt. 01, Puerto Malabrigo, Rázuri, Ascope, La Libertad

1. Consumer identification
2. Product or service
Type
3. Details and request
Type
Describe the facts. Do not include unnecessary sensitive data (health, bank details).
How would you like to receive our answer?
  • Filing a claim or complaint is free of charge.
  • The provider must answer within fifteen (15) non-extendable business days.
  • Filing a claim does not prevent you from using other dispute-resolution channels and is not a prerequisite for filing a complaint with INDECOPI.
Complaints Book privacy notice

Responsable: Inmobiliaria Buenabrigo S.A.C. (RUC 20511437360), Av. Javier Prado Oeste Nro. 1650, San Isidro, Lima, Perú. Finalidad: registrar, atender y responder tu reclamo o queja conforme a la Ley 29571 y su reglamento, y conservar la constancia ante una eventual fiscalización del INDECOPI. Base: cumplimiento de una obligación legal; no se usarán para publicidad ni se cederán a terceros, salvo a la autoridad competente o a los proveedores técnicos que alojan la web y envían los correos. Conservación: al menos dos (2) años desde la presentación. Puedes ejercer tus derechos de acceso, rectificación, cancelación y oposición escribiendo a reservas@chicamasurf.com; la obligación legal de conservación puede limitar la supresión durante ese plazo.

aviso-libro-v1-borrador

If you cannot use this form, ask for the physical Complaints Book at the hotel reception or write to reservas@chicamasurf.com.

WhatsApp